RETURN POLICY
Fusion Boutique Studio Salon maintain a very high level of quality assurance. All our
hair is prepared and professionally packaged. Everything goes through a rigorous
process to make sure you are receiving the best quality product possible. All hair orders
are thoroughly inspected before shipping. It is our primary focus to make sure you are
completely satisfied. If you are not satisfied with your order for any reason, please send
us an email at info@fusionboutiquestudio.com
Our Return / Exchange policy lasts 4 days. If 4 days have gone by since your purchase,
unfortunately we can’t offer you a repair, refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging.
Fusion Boutique Studio Salon maintain a very high level of quality assurance. All our
hair is prepared and professionally packaged. Everything goes through a rigorous
process to make sure you are receiving the best quality product possible. All hair orders
are thoroughly inspected before shipping. It is our primary focus to make sure you are
completely satisfied. If you are not satisfied with your order for any reason, please send
us an email at info@fusionboutiquestudio.com
Non-returnable items:
• Lashes
• Electronic Tools
• Hairstyling Tools
• Hairstyling Products
• Merchandise/Outfits
• Glue, Spray glue, Gel glue
• Sale Items purchased with promotion or coupon
Once your return is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or rejection
of your refund.
If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within 5 business days.
Only regular-priced items may be refunded, unfortunately, sale or discounted items
cannot be refunded.
Returns are subject to a 15% restocking fee. This fee will be deducted from your refund
amount.Our Return / Exchange policy lasts 4 days. If 4 days have gone by since your purchase,
unfortunately we can’t offer you a repair, refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging.
EXCAHNGES
• Requests must be made within 4 calendar days from the date you receive
your package. Any exchange request after 4 calendar days will not be
honored.
We will not accept any merchandise, which has been used or altered
(brushed, combed, picked, cut, removed from the weft or processed) in any
way. According to Federal law you cannot return human hair products that
have been used. This includes removing the hair from the bundle. We adhere
to these strict policies with respect to hair returns, hygiene concerns and
federal law. Please return the item in the original and resalable condition as a
necessary health precaution. Note that perming, coloring or rinsing, lifting,
cutting the hair off the weft or otherwise processing the hair voids ALL
EXCHANGE AND REPLACEMENT guarantees.
• Merchandise must be in its original condition. Any merchandise that is
received without zip ties will be returned to the client without an exchange of
product.
• Product must be exchanged for something of equal or greater value. No
refunds will be permitted.
• You must send the product back to us in order to process the exchange. In
order to process an exchange, the unwanted product would need to be sent
back using our pre-addressed labels. Once your product has been received it
will be examined thoroughly. If the product has been returned unused, in its
original condition we will exchange the product for something of equal or
greater value.